Wifi Limited Time Offer! Get WiFi 6E included FREE with 1 Gig Fiber Internet plan.

1Gig Fiber Internet plan not available in all areas.

Privacy Policy

We are committed to protecting your privacy. This privacy policy explains how we collect, use, and share your personal information.

California Privacy Notice

This California Privacy Notice (“Privacy Notice”) explains how we collect, use, and share your personal information (as defined
below) in connection with your use of our website(s) (“Site”), and any services, transactions, or other engagements you might have
with us (collectively, “Services”). This Privacy Notice applies to all California residents who use our Site or Services.

What personal information do we collect?

We collect the following types of personal information:

Identifiers: Name, address, email address, phone number, IP address, social security number, driver’s license number, passport
number, and other government-issued identifiers.

Commercial information: Product or service purchase history, payment information, and other information related to your
commercial transactions with us.

Audio, electronic, and visual information: Call recordings, video footage, and other audio, electronic, and visual information that
you provide to us or that we collect through our Site or Services.

Characteristics of protected classifications: Age, race, ethnicity, national origin, sex, gender identity, sexual orientation, religion,
disability status, and other characteristics protected under California or federal law.

Internet or other electronic network activity information: Your browsing history, search history, and other information about your
online activity on our Site and Services.

Geolocation data: Your approximate physical location, as determined by your IP address or other means. Inferences drawn from
personal information: Information about your preferences, characteristics, psychological trends, predispositions, behavior,
attitudes, intelligence, abilities, and aptitudes, as inferred from your personal information.

Sensitive personal information: Social security number, driver’s license number, passport number, and other government-issued
identifiers; financial account information; and medical and health information.

How We Use and Disclose Information

We use your personal information for a variety of purposes, including:

To provide you with our Site and Services.

To process your payments and fulfill your orders.

To communicate with you about your account and our Site and Services.

To improve our Site and Services and develop new products and services.

To personalize your experience on our Site and Services.

To send you marketing and advertising communications.

To conduct research and analytics.

To comply with legal and regulatory requirements.

How do we share your personal information?

We may share your personal information with the following types of third parties:

Service providers: We may share your personal information with third-party service providers who help us to provide our Site and
Services. This includes payment processors, customer support providers, and marketing agencies.

Advertisers: We may share your personal information with advertisers so that they can show you relevant ads.

Legal authorities: We may share your personal information with legal authorities if required to do so by law.

Your choices

You have the following choices regarding your personal information:

You can access your personal information.

You can correct your personal information.

You can delete your personal information.

You can opt out of receiving marketing and advertising communications from us.

To exercise your choices, please contact us at support@pacific-lynx.com

Changes to this Privacy Notice

We may update this Privacy Notice from time to time. If we make any changes, we will post the updated Privacy Notice on our Site.


Usage Data and Site Activity

We automatically collect information about your activity on our website (the “Site”), such as the pages you visit, the links you click,
and the searches you perform. This information is called “usage data.” We also collect information about your device and internet
connection, such as your IP address, browser type, and operating system.

We use usage data to improve our Site and Services, and to provide you with a morepersonalized experience. For example, we
may use usage data to recommend products or services that we think you might be interested in.

Communication Recordings

We may record calls between you and our customer service representatives. We use these recordings to train our representatives
and to improve our customer service. We also retain the content of text messages and other written or electronic communications
between you and us.

Testimonials

If you provide us with a testimonial, we may post it publicly on the Site or in other marketing materials. By providing a testimonial,
you give us permission to use it in any manner and for any purpose.

Service Providers

We may share your personal information with third-party service providers who help us to provide the Site and Services. These
service providers may have access to your personal information in order to perform their services, but they are not permitted to use
your personal information for any other purpose.

Third-Party Disclosure

Category of Third Party Sale or Sharing (for targeted or cross-context behavioral advertising) Purpose of Sale or Sharing Categories of Personal Information Sold or Shared
Our clients (providers of consumer goods and services) Sale To enable our clients to market and provide their goods and services Identifiers; commercial information; audio, electronic, visual, thermal, olfactory, or similar information; characteristics of protected classifications; internet or other electronic network activity information; geolocation (approximate); personal information described in Cal. Civ. Code § 1798.80(e); sensitive personal information
Our clients (providers of consumer goods and services) Sharing To enable us to market our clients’ goods and services. Identifiers; characteristics of protected; internet or other electronic network activity information; geolocation (approximate); personal information described in Cal. Civ. Code § 1798.80(e).
Ad networks and ad technology providers Sharing To facilitate our advertising of goods and services. Identifiers; characteristics of protected classifications; internet or other electronic network activity information; geolocation (approximate); personal information described in Cal. Civ. Code § 1798.80(e).

Except as stated above, we have not disclosed personal information to Third Parties for a business purpose in the prior twelve
months. We do not knowingly sell or share (for targeted or cross-context behavioral advertising) with Third Parties the personal
information of individuals under 16 years of age.

Compliance with Laws and Law Enforcement

We cooperate with government and law enforcement officials to enforce and comply with the law. We may disclose personal
information and any other information about you to government or law enforcement officials if required to do so by law or if we
believe it is necessary to protect the safety, property, or rights of ourselves, our customers, or any other third party.

Transfers of Data

We may share personal information and usage data with businesses that control, are controlled by, or are under common control
with us. We may also disclose or transfer personal information and usage data in connection with a merger, acquisition, or sale of
our business, or in the event of a transfer of some or all of our assets.

How Long We Retain Your Data

We retain your personal information for as long as we have a business need to do so. This includes retaining information to comply
with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements. We generally retain personal
information for seven years after our relationship with you has ended, but the term for which we retain your personal information
may be longer or shorter depending on the specific circumstances.


California Consumer Rights

If you are a resident of California, you have the following additional rights under the California Consumer Privacy Act (CCPA):

The right to know what personal information we collect about you and how we use it.

The right to request a copy of your personal information.

The right to request that we delete your personal information.

The right to opt out of the sale of your personal information.

To exercise your CCPA rights, please contact us at support@pacific-lynx.com or 1-(619) 756-2199

Contact Us

If you have any questions about our privacy policy, please contact us at support@pacific-lynx.com or 1-(619) 756-2199. You can also
send us a letter to the following address:

Company Pacific Lynx Connect LLC Attn:
Legal Department
2220 Otay Lakes Rd #502-329
Chula Vista, CA 91915 USAUS